Contact Centre Services

In our 30 seat contact centre we provide:

full call handling with scripting & IVR facilities
trained, dedicated call handling staff
full contact centre reporting

Services we offer include:

telephone order processing services
campaign management & fulfilment
customer loyalty & retention programmes
query handling & customer support
data cleansing & list management
data capture & database building programmes
telemarketing & mystery shopping

All our contact centre services are linked to our fulfilment activity - providing our clients with a total customer handling solution, from initial contact through to fulfilment.

For further information please call The Sales Team or on 01234 742777, or e-mail sales@ark-h.co.uk