Receipt & Processing of Orders
 
We have facilities to receive orders through all media:

• traditional - phone, fax and post
• electronic - e-mail & ftp or html uplift
• web-based - through our own web-servers or with direct connections to client websites.

Our specially developed HeLix system provides integrated web-based order processing with real time stock management and reporting.

Qualified sales order processing staff work with clients to ensure that all service standards are met including:

• same day order processing & despatch
• accurate and timely data entry
• total order process visibility.

We process over 3,000 orders every day and we operate to an accuracy level that is over 99%.