Contact Centre Services
 
In our 30 seat contact centre we provide:

• full call handling with scripting & IVR facilities
• trained, dedicated call handling staff
• full contact centre reporting

Services we offer include:

• telephone order processing services
• campaign management & fulfilment
• customer loyalty & retention programmes
• query handling & customer support
• data cleansing & list management
• data capture & database building programmes
• telemarketing & mystery shopping

All our contact centre services are linked to our fulfilment activity - providing our clients with a total customer handling solution, from initial contact through to fulfilment.